2-Day Corporate Awareness Course

Introduction

International Networking
Meeting & greeting
Entertaining
How to behave in different social and corporate situations.
How to move into a group politely
Learning to read non-verbal communication
How to include bystanders and strangers
Subjects to be avoided
Corporate entertaining
What to wear for different occasions
Gift giving

Deportment
The elegant way to walk into a room
The correct hand shake
Standing and sitting with composure and style
Projecting a positive & lasting image

Lunch

Table Manners
Table settings
Which cutlery to use
Unfamiliar cuisine or an inedible meal
How to handle difficult situations politely
Conversation & listening skills
Seating plans
What to do if things go wrong

Dress for Success
Company culture
Style of dress
Selecting colours & styles
Suitable office attire
Style of suits
Colour of shirts/blouses
Socks & shoes
Jewellery
Hair & make-up
General grooming

Public Speaking - Part 1: Writing the Speech
Advice will be given on:
Understanding your objective – deciding what you want to achieve
Preparation – researching and preparing the facts to target a particular audience
Writing – how to structure the talk
Performance – how to use vocal skills and body language to deliver the speech with confidence and conviction

Public Speaking - Part Two: The Performance
The speeches will be recorded and analysed and played back

Managing Meetings
How to make sure meetings with staff, clients & colleagues are well-organized, informative & keep to time. This session will involve role-play & will be recorded, played back & analysed

Lunch
Selecting wines to accompany different foods
Drinking responsibly

Coping with Difficult Situations
For this session delegates will be given scenarios that will involve role-play. The scenarios might involve:
Customer care
Awkward clients
Problem colleagues

Earthquake!
This exercise will reveal how well individuals work as part of a team when planning a rescue strategy

Question Time & Tea

Please see our Terms & Conditions page for information about how and when to pay.